Refund policy

Flower Power Feminine Health Refund Policy

Our “It Works or It’s Free” Guarantee

Try your first bottle for 30 days. If you’re not thrilled, we’ll refund every penny. No questions asked.

How it works

  • You have 30 days from the day your order arrives.
  • Email hello@getflowerpower.com with your order number and tell us you’d like a refund.
  • You don’t need to give a reason.
  • Keep the bottle. There is nothing to send back.
  • Refunds go to your original payment method. Please allow 5 to 10 business days for it to show on your statement.

If you ordered one bottle

  • We refund your whole order.

If you ordered more than one bottle

  • We refund one bottle of each product, and you keep it. If your bottles came as a multi-pack, we refund one bottle’s share of the price.
  • Want a refund on the rest? Email us within 30 days of delivery and we’ll send you the return address. Send back the bottles you have not opened and we’ll refund those too.
  • Return shipping is paid by you. Please use a tracking number.
  • Original shipping fees and shipping protection are not refunded on returns.

Subscriptions

  • The guarantee covers the first order of a subscription.
  • You can skip or cancel any time before your next order ships. If a renewal was charged but has not shipped, email us and we’ll cancel it and refund it.
  • Renewal orders that have already shipped can be sent back unopened within 30 days of delivery for a refund.

The fine print

  • One guarantee refund per customer for each product.
  • The guarantee covers orders placed on getflowerpower.com and shipped within the United States. For orders shipped anywhere else, please email us for return instructions.
  • Bought from Amazon, TikTok Shop or another store? That store handles your return or refund.
  • If we sent the wrong item or your product is defective, email us right away. We’ll replace it or refund it.
  • We may decline a refund if we see signs of abuse, such as repeat claims or reselling.

Shipping Protection

  • We are not responsible for lost or damaged products unless shipping protection is purchased.

Questions?

Email hello@getflowerpower.com. We’re happy to help.