Billing Terms & Conditions

Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, Mastercard, Discover, and American Express. We also accept Paypal as a form of payment.

Shipping Policies

We offer free shipping over $50. Offer for Free Shipping in the USA does not apply to any orders shipped outside of the USA. Additional shipping will be charged for orders shipped outside of USA. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

More detailed information on our shipping policies is available here: shipping policy.

Refund/Return Policy

Your first bottle is covered by our 30-day guarantee. If you are not thrilled, email hello@getflowerpower.com within 30 days of the day your order arrives and we will refund it. You keep the bottle. If you ordered more than one bottle, unopened bottles can be sent back within the same 30 days for a refund. Return shipping on those is paid by the buyer.

Please see our return policy for more detailed information: return policy.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: hello@getflowerpower.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.